Verizon customers across the U.S. experienced service disruptions earlier today, with reports of connectivity issues beginning in the early afternoon and peaking shortly thereafter. Users reported problems with voice calls, mobile data, and general network access.
Verizon engineering teams are continuing to address today's service interruptions. Our teams remain fully deployed and are focused on the issue. We understand the impact this has on your day and remain committed to resolving this as quickly as possible.
— Verizon News (@VerizonNews) January 14, 2026
Verizon acknowledged the issue on X (formerly known as Twitter), stating that its engineering teams were fully deployed and actively working to resolve the service interruption. The company said restoring service was a top priority during the disruption.
The outage has been resolved. If customers are still having an issue, we encourage them to restart their devices to reconnect to the network. For those affected, we will provide account credits. Details will be shared directly with customers. We sincerely apologize for the…
— Verizon News (@VerizonNews) January 15, 2026
Later in the day, Verizon confirmed that the outage had been resolved. The company also announced that affected customers will receive account credits, with additional details to be communicated directly.
Customers who continue to experience service issues should restart their devices or contact Verizon’s support for the latest updates and assistance.
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